1. General information
As part of legal right of withdrawal you can return your order within 14 days. Further we offer an extended return period with about 30 days after the order was placed. Please ensure the following requirements are met:
-the goods are unworn
-the goods are unwashed
-the goods are in original condition including all labels, packaging and hygienic sealings. We kindly ask for your understanding, that it is not possible to return worn items. (A fitting should be made with your own base layer underneath)
2. Return process
All orders must be notified within our return portal. Please consider that only items that were selected within one return can be shipped within one box.
If you want to return further items from an order after the initial return is started, please send the secondary items back in a separate box with a new return label. This can be done via the return portal.
Generally, it is not possible, to send multiple orders back within one package. These must be processed separately.
The money will be refunded to primary used payment method. This process takes up to 14 days. Only effectively paid price (after discount) can be refunded.
Exchanges are not possible. Please return the previous order for a refund and place a new order directly in the onlineshop.